Knowledge Boosting Diamonds

On Thursday 18.2. we had our first interview with one of Solita's employee. Interview went well and we got great insights and more understanding of the organization culture and employee processes and views. In the following interviews we are looking for to dig in more deeply to Solita’s project practices within the project and get to know the tools and ways that are used in now to ensure the availability of information and knowledge. Totally we will have four interviews that will be hold on 24.2. and 26.2. Interviewees have been selected by Solita with their best knowledge who would be the most significant people to be interviewed. Before the interviews we didn't have any more information than the names and titles of the interviewees. Based on our first interview and insights that we got from Thursdays interview, we can create persona that is representing typical employee working in Solita’s projects – persona isn’t a real employee but they are based on data from interview(s)...

Hello and welcome to yet another KBD blog post! In the workshop last Wednesday, we went through stakeholders and made some maps to visualize the importance of different stakeholders in our assignment. This week we have already had another meeting with our contact from Solita. In our meeting we talked about the upcoming interviews and we got some clarification on our assignment. We are no longer focusing only on software development projects and our new topic is “ How to boost learning and knowledge sharing in between projects?”. In this blog post, first we will be talking about the stakeholders on our assignment and then we will focus more on this week’s meeting with our contact and the change of our assignment topic.    In this week’s workshop we did Power/Interest Grid on our stakeholders and Customer Grouping Segmentation canvas which are presented in the pictures below.      In the picture above is our Power/Interest Grid, in which we have divided our stake...

Hello everyone and welcome back to KBD's blog! It’s been over a week since the last post, but we wanted to have our kick-start meeting with our contact before to publish this week’s post! This post will consist of brief thinking on how to utilize ISO standards in our project and presentation of our trend map in the field of knowledge management! At the end you will learn more about our contributions in this project.  Standards and  ISO 9241-210:2019 Standards are documents, that enables consistent procedures for repetitive operations. The main purpose of standards is to support business continuity by improving operations, economy, and safety. (SFS 2019) ISO 9241 standards are covering ergonomics of human-computer interactions. ISO 9241-210:2019 Ergonomics of human-system interaction is made to ensure human-centered design in software development. Human-centered design is an approach to interactive systems development, which goals are to make systems usable and useful by focusi...